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30 days return policy
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VPS Data Return Policy & Trade-In Program

Return Policy:

At VPS Data, we're committed to ensuring your satisfaction with our products. Please review our return policy below for information on returning items for a refund.

Return Eligibility:

  • Initiate returns within 30 days from the delivery date.
  • Items must be unused, in their original condition, and include all original tags and packaging for a full refund.

Return Process:

Initiate the Return:

  • Contact our customer service team at info@vpsdata.be to start the return process. Include your order number and a brief reason for the return.

Shipping the Item:

  • Upon authorization, securely pack the item in its original packaging.
  • You are responsible for the return shipping costs.

Refund Processing:

  • After receiving the returned item, our team will inspect it for compliance with the return eligibility criteria.
  • Refunds will be processed within 30 business days to the original payment method.

Trade-In Program:

Welcome to the VPS Data Trade-In Program! Upgrade your old items and save with our easy trade-in process.

Trade-In Eligibility:

  • Trade in your items anytime, regardless of purchase date.
  • Items must be in good condition. Used items are accepted, but trade-in value will be based on their condition and will not exceed 60% of the original price.

Trade-In Process:

Initiate the Trade:

  • Contact our customer service team at store@vpsdata.shop with your order number to start the trade-in process. Provide details about the item you wish to trade in. no reason needed.

Evaluation and Offer:

  • Our team will evaluate the condition of your item and provide a trade-in value offer.
  • Trade-in value will be determined based on the condition of the item, with a maximum of 60% of the original price.
  • There are exceptions.

Acceptance and Discount Code:

  • If you accept the trade-in offer, you will receive a discount code equivalent to the trade-in value.
  • Use the discount code for a replacement order with a value equivalent to the trade-in value.

Shipping the Item:

  • Upon acceptance of the trade-in offer, securely pack the item for return shipment.
  • You are responsible for the return shipping costs.

Contact Us:

If you have any questions or need assistance with our Return Policy or Trade-In Program, please contact our customer service team at store@vpsdata.shop

Thank you for choosing VPS Data. Your satisfaction is our top priority.

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